Making big, complicated things easier to understand
About
Experience
For over eight years, I've been helping companies turn complex technical writing into clear, user-friendly documentation. I specialize in crafting high-quality guides for SaaS products, AI-driven software, APIs, and user interfaces, making sure both developers and end-users get the info they need. Collaborating with cross-functional teams to create content that’s not just accurate—but also intuitive and accessible—drives my purpose. My passion is leveraging AI, automation, and user-centered design to make documentation smarter, more efficient, and easier to use.
Education
Kennesaw State University Alum
- B.A. in English Literature
- Minor in Professional Writing
- Dean's List
Classes and Certifications
Classes and Certifications
- Technical Writing
- Professional Editing
- Advanced Digital Communications
- UX Writing
- Career Essentials in Generative AI by Microsoft and LinkedIn
- MTA Database Fundamentals
- Pragmatic Institute Certified Product Manager
Caroline is the best technical writer and communication specialist I have worked with during the last six years. She understands complex software quickly and prepares client documentation effectively and with high quality. She always asks questions to understand different nuances and dependencies.
Andrius Mačiulis - Software Engineering Manager at Juvare